Government IT Playbook

Annual Citizen Engagement Seminar

Recap: Fifth Annual Citizen Engagement Seminar

This event provided attendees with best practices and strategies to improve your agency's citizen engagement, streamline the delivery of services, and increase constituents' overall satisfaction.

This year's event showcased technology to better help agencies achieve open government initiatives and featured a number of government thought leaders, including:

  • Michael Bellavia, CEO, HelpsGood and Manager of Smokey Bear's Social Media Strategy
  • Mai-Ling Garcia, Online and Engagement Manager, Oakland City, CA
  • Rosetta Lue, Chief Customer Service Officer, City of Philadelphia, PA
  • Bernetta Reese, Digital Technology Manager, USDA
  • Bob Burns, Social Media Analyst, TSA Office of Public Affairs
  • Chuck Brooks, Vice President/Client Executive, DHS at Xerox
  • Linda Cureton, CEO, Muse Technologies and former NASA CIO and Driver of Social Media
  • Scott Horvath, Bureau Social Media Lead, Office of Communications and Publishing, USGS

Citizen Engagement

Citizen Engagement Solutions for Government

The Citizen Engagement portfolio at Carahsoft brings together a variety of industry leading solutions that analyze and disseminate information to citizens, the public and the community. These solutions provide a means for the Government to uphold responsibilities to share and report information to the public in a secure manner.

Click here to download our citizen engagement line card.


GovLoop's 2015 Citizen Engagement Guide
The Future of Citizen Engagement: Five Trends Transforming Government

The top five citizen engagement trends from 2015 include:

  1. The Citizen as the Customer
  2. Mobility of Government Services
  3. Engaging with Open Data
  4. Connect People and the Internet of Things
  5. Securing Citizen Engagement

Click here to learn more and download the guide

GovLoop's Citizen Engagement Guide
GovLoop's 2014 Citizen Engagement Guide
Innovations That Matter: Engaging the Digital Citizen

Featured topics include:
  • Open Sourcing Citizen Feedback
  • The Importance of Behavioral Insights
  • 5 Steps to Better Citizen Engagement
  • Social Media Beyond Facebook: Hangouts, Crowdsourcing & More
Click here to learn more and download the guide

Featured Events & Resources

2014 Government Big Data Forum

Cyber Shark Week